Shipping policy

Shipping Policy

Thank you for shopping with Axosn Enterprise Inc. We are committed to providing a smooth and reliable shipping experience for every customer.

Company Information

Axosn Enterprise Inc
17700 E 56th Ave
Denver, CO 80249
United States

Customer Support
Email: service@plusorao.com


Order Processing

  • Orders are typically processed within 1–3 business days after payment is confirmed.

  • Orders are processed Monday through Friday, excluding weekends and public holidays.

  • During peak seasons or promotional events, processing times may be slightly longer.


Shipping Time

Estimated delivery times are as follows:

  • United States: 3–7 business days

  • Canada: 5–10 business days

  • Other International Destinations: 7–20 business days

Delivery times are estimates only and may vary due to customs clearance, weather conditions, carrier delays, or other circumstances beyond our control.


Shipping Fees

Shipping charges are calculated at checkout based on your delivery address, selected shipping method, and the size and weight of your order.

Any available free shipping promotions will be clearly displayed on our website.


Order Tracking

Once your order has been shipped, you will receive a confirmation email containing your tracking number. Tracking information may take 24–48 hours to become active after shipment.


Incorrect or Incomplete Address

Please ensure that your shipping address is accurate before placing your order.

If an incorrect or incomplete address is provided, shipping delays or additional carrier fees may occur. Customers are responsible for any additional shipping costs resulting from address errors.


Lost, Delayed, or Damaged Packages

If your package is lost, significantly delayed, or arrives damaged, please contact us as soon as possible at:

service@plusorao.com

We will work with the shipping carrier to investigate the issue and help resolve it as quickly as possible.


Customs and Import Duties

International orders may be subject to customs duties, taxes, or import fees imposed by the destination country.

These charges are the responsibility of the customer and are not included in the purchase price or shipping cost unless otherwise stated.


Delivery Delays

While we strive to deliver all orders on time, delays may occur due to factors beyond our control, including:

  • Severe weather

  • Natural disasters

  • Customs inspections

  • Carrier operational delays

  • Public holidays

We appreciate your patience and understanding in these situations.


Contact Us

If you have any questions regarding shipping or your order, please contact us:

Axosn Enterprise Inc
17700 E 56th Ave
Denver, CO 80249
United States

Email: service@plusorao.com

Our customer support team is happy to assist you.